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Tuesday, 5 December 2017

People Don't Leave Bad Jobs, They Leave Bad Bosses.

A Gallup poll of more 1 million employed U.S. workers concluded that the No. 1 reason people quit their jobs is a bad boss or immediate supervisor. 75% of workers who voluntarily left their jobs did so because of their bosses and not the position itself. Bad bosses are the No. 1 cause of unhappiness at work. "People leave managers not companies...in the end, turnover is mostly a manager issue."

You spend half of your life at work, and your immediate supervisor determines the atmosphere. Life is too short to spend 40+ hours a week in stress and misery.

I was supervising the morning shift one Friday when one of the cashiers came in and stayed on the phone a lot. One of the employees came to my office and said that her mother was just rushed to the hospital but she was afraid that since she was on probation she would be fired. There were only four cashiers that day. I called her to my office and told her, "No one will remember what you did here today next week. But you will remember this time you spent with her for the rest of your life. Go." So I went to the counter and was a cashier that day. As a manager you do what you have to do. Guess who I never even had to ask if extra work had to be done?

"Train people well enough so they can leave, treat them well enough so they don't want to.' – Richard Branson

A manager's respect from the team is earned not given. It doesn't happen overnight but in the right environment almost certainly both sides will reap rewards and an unbreakable partnership.

What do Employees want?

Respect - If you respect employees, you will not encroach on their personal time by asking them to work late, on weekends or interrupting them while they are on vacation.

Autonomy - If you hired someone to do a job, then trust them to do it well, A manager's job is to provide guidance and support - not to micromanage people.

Empathy - Show that you sincerely care about their well being. Employees want to be treated as human beings. They have feelings, emotions and personal lives.

Appreciation - Taking credit for the work of your employees or not recognizing their contributions is a sure way to lose points with your team.

Growth and Development - Employees can interpret an employer’s unwillingness to invest in or recommend opportunities as a disregard for their professional development.

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." - Maya Angelou

Employees want managers who are leaders. Managers who will inspire them, who are fair and honest and will stand up for their team. Loyalty cannot be bought, it must be earned. Sometimes it's the little things that you do, that count the most.


Culled from LinkedIn

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